Brecke Boyd Explains Facts and Online News

Tag: google

Fake News and Honest Mistakes are entirely different things

Now that 2017 is over, pundits and analysts alike have looked back on a year of “fake news” allegations and the way the public evaluates the veracity of various online stories and reports. In fact, many have named “fake news” as one of the phrases of the year for its use (and arguably over-use) in the public arena over the past twelve months. While the term “fake news” originated to describe false information intentionally disseminated with the intent to deceive readers, it’s taken on a life of its own. Nowadays, the term has so many common uses that it has ceased to mean much of anything at all.

Most recently, the term has been applied to reports or stories that contain honest mistakes or unintentional factual inaccuracies. Journalists have made mistakes and broken stories without fully vetting their sources, fact-checking their information thoroughly, or simply not editing closely enough. Politicians and sympathizers have long accused each other of manipulating the truth and telling only one side of a story, but any time a reporter makes an honest mistake, all mayhem breaks loose.

There’s an important distinction between fake news and a mistake in reporting, but both bolster the same point — Americans want to be able to trust their journalists and news sources, and both of these issues have seriously damaged reader’s trust in news media sources.

As I’ve written about before, the original intention of the phrase “fake news” was to describe malicious sources that knowingly spread wholly false information with the sole purpose of deceit, particularly bots that attempted to sway voters during the 2016 US Presidential Election. Those sources take pride in misleading readers and make it their mission to convince visitors to change their behavior based on the fallacious reporting.

Unlike intentional fake news, though, legitimate news sources do what they can to make amends if they realize they made a mistake and publicized incorrect, fraudulent, incomplete, or mis-written information. Knowing the responsibility they have to the public, news sources enforce high penalties for reporters who fail to adhere to the highest levels of journalistic integrity in reporting stories, live-tweeting events, interpreting data, and smearing someone’s good name. A number of times throughout this past year, reporters have had to resign because their failure to thoroughly vet their sources.

Mistakes happen by people with the best and purest intentions, and as the news-consuming public, it’s hard for us to forgive and move on when we feel deceived or mislead. However, we need to be able to discern between mistakes by our present journalistic media that works to uphold responsible reporting, over malintent snake oil salesmen who purposely create fake news.

Finding the truth after a Disaster

From the allegations of Russian interfering with the US election to natural disasters to national tragedies, Westerners especially turn to search engines and various social media feeds for the most up-to-date and accurate information about the people involved and the status of the event. Before there was internet, information often trickled out slowly by ways of multiple channels, and while it was frustrating, it was usually pretty accurate.

 

In a lightning-speed world, though, information is updated on a second-by-second basis, but its accuracy can be low, and the sources are of dubious integrity at best. Lots of reports of missing people, criminals at large, and conspiracies circulate in the immediate aftermath of a huge event. On the Media, a WNYC podcast on media literacy, published a handy list of best practices for what to believe — or not believe — in the immediate aftermath of an event.

 

Usually, a little bit of googling will disprove some of the fishier claims, but what happens when even online search platforms fall prey to some of the nonsensical discussions on the internet given artificial intelligence is producing the results by computer algorithms?

 

After the tragic shooting in Las Vegas, users rushed to search engines and searched, “Las Vegas Shooting” to stay up to date on the manhunt, the victims, and the motive of the crime. Online algorithms produced some reliable sources, but it also produced a piece from 4chan, a website infamous for peddling wild conspiracies, trolling comment sections, and leading readers astray. Within a few hours, a spokesperson from one of the search engine platforms noted the error of the algorithm and took down the entry.

 

Widely used social media platforms, too, retrieved articles from alt-right websites when online users queried for information about the act of domestic terrorism. The Crisis Management Hub team for one of the social media platforms responsible for curating up-to-date reports on huge phenomena issued a statement saying they had removed the errant articles and that it would do better to vet which articles its algorithm produced.

 

When it comes to artificial intelligence and computer algorithms, it’s important to remember that they don’t exist in vacuums, and they have the same biases as their programmers. In a recent demonstration, an online translation platform showed how it assigns gender pronouns when translating from a language that is gender neutral. A presenter translated the sentence “She is a doctor” from English into Turkish, a gender-neutral language. When that sentence was translated back into English, the algorithm produced, “He is a doctor.”

 

Algorithms are products of our world and reflect the society we’ve built, and to that end, it should be no surprise that they don’t always behave the way we think they ought to. As such, in the aftermath of a national disaster or tragedy, tread cautiously, and report any errors you spot so that the programs do better next time around.

Back to School Media Literacy

Brecke Latham Boyd Back-to-school Media LiteracyIt’s getting to be back-to-school time again. In addition to all the frantic shopping that parents are doing to prepare their kids for a fresh school year, parents also spend these last precious days and weeks mentally and emotionally preparing their students for the realities of the social scene. From bullies to the “popular kids” to respecting teachers and law enforcement officers, there’s a lot of precarious navigating that young people have to do in between — and often during — learning time.

This year, though, it’s more important than ever for parents to equip their kids with the tools to wade into the political thickets, social media swamps, and rumor weeds and come out the other side educated and unscathed. With the modern state of politics, the ubiquity of social media, and the crashing waves of information and data that enter people’s purview hourly, young people need some sound advice and a strong moral compass for determining who to trust and where to go for the facts. Here’s some ways you can equip your child for the upcoming school year emotionally and mentally.

Ask For Sources | Rumors get started because nobody fact-checks information, and stories get exaggerated at every retelling. As you prep your child for the realities of returning to their 8-3 schedules, encourage your child to pause and consider how they can verify what they’ve just heard. Can they Google the claim? Can they ask the subject of the story? Even in a classroom, it’s well within the etiquette of respectful discourse for your child to ask a teacher where a claim about a historical fact or statistic came from.

Find Out What Others are Saying | Critics all across the political spectrum have been accused of “cherry picking” their news sources and academic studies such that they cite only those that bolster their viewpoints and omit those that prove detrimental to their agenda. Teachers aren’t immune from this, and neither are kids at the mercy of rumor mills. If your child happens upon a claim that seems a little too good to be true or a story to which there may be multiple sides, urge your child to explore what dissenters are saying. Where is their information coming from? What are some of the underlying assumptions on any side of an argument?

Don’t Repeat Unchecked Info | As I’ve talked about lots and lots of times before, social media has exacerbated the issues of people spreading unverified information. Claims, accusations, and “discoveries” will cross your child’s consciousness all day long. In insular communities like school buildings, students determine their social standing by when word of a rumor hits their ears, and as such, it’s tantalizing for students to spread both current events or juicy personal details as soon as they hear it. Get your student in the journalistic mindset of seeking out truth and professionally-researched opinions before they report on it to their friends and Twitter followers.

Brecke Latham Boyd Google Cracking Down

Google Cracking Down on Fake News

brecke latham boyd google cracking down on fake newsFake news: otherwise known as the two words nearly everyone has heard ad nauseam for the past several months. However, in spite of its inherently annoying nature, this phrase represents a very real problem in our society — and others around the world.

Sometime in 2015, articles with long, somewhat seedy titles began popping up all over Facebook users’ news feeds. This lower form of online journalism, also known as clickbait, was created to generate high volumes of web traffic to otherwise irrelevant websites with questionable URLs. This tactic has steadily risen in popularity over the past two years, with even popular websites sinking to exaggerating titles for the sake of attracting clicks.

This phenomena spun out of control as the United States entered election season, with exaggerated — and even downright false — stories about candidates surfacing at the most inopportune times and even caused some very real consequences (e.g., Pizzagate).

Even after all of the public acknowledgment of the existence of fake news, social media users are still faced with clickbait disguised as legitimate news stories. It should come as no surprise that this never-ending flow of fake news has led both Facebook and Google to come under fire for not making a greater effort to prevent such false information from spreading like wildfire.

In response to their critics, Google has started the arduous process of rewriting its powerful search algorithms to keep fake news stories from the top of users’ results. This tactic also entails 10,000-plus employees meticulously flagging pages that publish hoaxes, conspiracy theories, and other content the company labels “low-quality.” While this does not necessarily eliminate fake news from the internet, it certainly reduces its visibility and relevance.

Additionally, this effort has come just months after Google announced it permanently banned over 200 AdSense users for attempting to make a profit by perpetuating misleading or false content.

While these actions are a noteworthy step in the right direction, a report released by the Harvard Kennedy School and Northeastern University suggested the news media could be doing more to counteract the chilling effects of fake news.

Among the researchers’ many recommended plans of action, the most notable included: reaching out to conservative agencies such as Cato and Koch Institutes to counteract civilians’ general distrust of the news media, thus reducing their likelihood to believe in “underground” sources; collecting more data from social media platforms to aid journalists in accurate reporting; and incorporating researchers into the average newsroom, thereby providing journalists with “cheap and reliable sources of information so that well-sourced reporting can outpace the spread of misinformation on social media.”

Regardless of the tactics that are employed, it is imperative that they put an end to the perpetuation of fake news once and for all. Failure to do so will only enforce Americans’ reliance on irreputable sources due to their lack of affiliation with the news media — and that is simply a risk we cannot afford to take.

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